🚚 Shipping Policy
Fast, discreet delivery across Egypt
Last Updated: January 2026
Delivery Coverage
Delivery Areas
We currently deliver to the following governorates in Egypt:
- Cairo - All districts
- Giza - All districts
📍 We are continuously expanding our delivery coverage. Contact us if your area is not listed.
🆓 Free Delivery
We offer FREE delivery on all orders, regardless of order size. No minimum order value required.
Delivery Timeline
⚡ Standard Delivery
2-5 Business Days
Orders are processed within 24 hours and delivered within 2-5 business days across Cairo and Giza.
Processing Time
All orders are carefully processed and quality-checked before dispatch. Processing typically takes:
- Weekday Orders (Sunday-Thursday): Processed within 24 hours
- Weekend Orders (Friday-Saturday): Processed on next business day
- Holiday Orders: Processing may be delayed during Egyptian national holidays
Packaging & Privacy
🔒 Discreet Packaging
We understand the importance of privacy. All our products are shipped in:
- Plain, unmarked packages with no branding or product information visible
- Odor-proof vacuum-sealed bags to maintain freshness and privacy
- Protective packaging to prevent damage during transit
- No identifying labels - sender information is generic
✅ Quality Assurance
Every order is lab-tested for purity and potency before shipping. We include lab certificates with each order.
Payment & Delivery
💵 Cash on Delivery (COD)
We exclusively accept Cash on Delivery for your security and peace of mind.
- Pay only when you receive your order
- Inspect your package before payment
- No upfront payment or card details required
- Please have exact change ready for the delivery person
📦 Delivery Process
- Our courier will contact you via phone to arrange delivery
- Confirm your availability and preferred time
- Courier delivers to your specified address
- Inspect the sealed package for any visible damage
- Pay the exact order amount in cash
- Keep your order receipt for records
Tracking & Support
📍 Order Tracking
Once your order is dispatched, you will receive:
- Email confirmation with your unique Order ID
- SMS notification when order is out for delivery
- Phone call from courier to coordinate delivery
📞 Delivery Issues
If you experience any delivery issues, please contact us immediately:
- Email: support@egshrooms.com
- Response Time: Within 24 hours
- Have your Order ID ready for faster assistance
Delivery Restrictions
⚠️ Important Notice
Due to the nature of our products, we cannot deliver to PO boxes, military bases, or government institutions. Deliveries must be made to a residential or private business address.
Failed Delivery Attempts
If delivery cannot be completed due to:
- Customer unavailable at delivery address
- Incorrect or incomplete address provided
- Customer refusing to accept delivery
We will make two delivery attempts. If both attempts fail, the order will be returned and refunded according to our Returns Policy.
Questions?
For any questions about shipping, delivery times, or tracking your order, please don't hesitate to contact us.