Privacy Policy

1. Information We Collect

When you place an order we collect:

• Your name and phone number (for delivery coordination)
• Your delivery address within Egypt
• Your order details (products, quantities)
• Any notes you add to your order

When you contact us we collect:

• Your name and email address
• The content of your message

2. How We Use Your Information

• To process and deliver your order
• To send you an order confirmation
• To respond to your support inquiries
• To resolve any delivery issues

We do not use your information for marketing or share it with third parties.

3. Data Storage & Security

• Order data is transmitted over encrypted connections (HTTPS)
• We do not store credit card or payment information (cash on delivery only)
• Order records are kept for a maximum of 90 days for support purposes
• All staff with data access are bound by confidentiality

4. Cookies

We use minimal browser storage (localStorage) solely to:

• Remember your shopping cart contents
• Remember your age verification status (24 hours)

No third-party tracking cookies are used.

5. Your Rights

You have the right to:

• Request a copy of the personal data we hold about you
• Request deletion of your personal data
• Correct any inaccurate information

To exercise these rights, contact us at info@egshrooms.com.

6. Contact

For any privacy-related questions or requests, reach us at:
📧 info@egshrooms.com
📱 Telegram: @egshrooms